We’re glad you’re here! Our goal is to cultivate a lasting relationship that’s positive, productive and downright fun with each and every one of our clients. Good communication is key, so we feel it’s essential to outline what you need to know and what you can expect from Three Bean Creative right from the start.
Three Bean Creative is open Monday-Friday, 9am-5pm, Eastern Standard Time.
As co-owners and founders of Three Bean Creative, both Julie Kelly and Sandy Giardi are happy to help you. A good rule of thumb, however, is to contact Julie at firstname.lastname@example.org if your project is design-centric or Sandy at email@example.com if your project is text-related. If your needs are split down the middle (which is often the case), or you just can’t decide, choose whoever’s name you like best. Julie will be happy to help. All joking aside, please tell us a bit about yourself and your project needs.
After you’ve emailed, we will schedule a 20-30-minute call to get to know you and your business better, assess your goals and the scope of your project and see if we’re a good fit. After our chat, we’ll get you a proposal and an estimate. Typically, you will receive your proposal and estimate within 5-6 working days of the call.
Sealing the Deal
If you like what you see, and you’re ready to move forward, we will send you an agreement to sign as well as a deposit invoice. Once the partial payment and signed agreement is received, the work—and fun—begins!
We Invest in You
In the spirit of partnership and to show our commitment, we factor in five hours of unbilled, contracted time to learn about you, chat about us, flesh out your project and write up the proposal. If, for some reason, this initial legwork exceeds the allotted five hours, we gladly offer consulting at our current rate.
We respect that inspiration strikes when it strikes, so we allow the creative process to have a say in our scheduling. While the timeline varies depending on the size and scope of your project, generally all rounds are completed and presented within two weeks. If you’re crunched for time, contact us to see if we can expedite your project.
Our projects vary wildly, so we provide an estimate and proposal based on the specifics of your job and budget. Unless the scope or materials change during the course of the creative process, you can expect to pay the amount presented to you or very close to it. We can bill you a per-project fee or work on an hourly basis—whichever payment structure you prefer.